Tread

Terms and Conditions – Tread Tyre Services 1. Introduction Welcome to Tread – your trusted partner in tyre care. These Terms and Conditions (“Terms”) govern your use of our website, online booking tools, and any services or content provided through the Tread platform (collectively, the “Service”). By using our website or scheduling an appointment, you agree to these Terms in full. If you do not agree, please do not use our services or website. 2. Services Provided Tread offers a range of tyre-related services including fitting, rotation, puncture repairs, balancing, wheel alignment, and seasonal replacements. Specific services may vary by location and availability. We reserve the right to update or discontinue services at any time without notice. All services are provided subject to inspection and approval of vehicle condition by our technicians. 3. Appointments and Walk-ins While walk-in customers are welcome, we recommend booking an appointment through our website to ensure availability. By booking, you agree to provide accurate contact details and vehicle information. Tread reserves the right to reschedule or cancel appointments due to unexpected delays, emergencies, or safety concerns. 4. Pricing and Payments All pricing is clearly displayed either on our website or communicated during booking. Prices are subject to change depending on vehicle type, tyre specifications, or added services. Final charges will be confirmed before any work begins. We accept a variety of payment methods. Full payment is required upon completion of service, unless otherwise agreed in writing. 5. Tyre Warranty and Condition Tyres supplied and fitted by Tread may carry manufacturer warranties, which vary based on brand and model. Used or customer-supplied tyres are installed at the vehicle owner’s risk, and Tread assumes no liability for pre-existing damage or roadworthiness. We reserve the right to refuse to fit tyres that appear unsafe, damaged, or incompatible with the vehicle. 6. Liability Disclaimer While our technicians take every precaution to ensure quality workmanship, Tread is not liable for any indirect damage or mechanical failure that occurs after service, unless caused by clear negligence on our part. We are not responsible for damage due to wear, misuse, or poor vehicle maintenance unrelated to our services. 7. Cancellations and Delays If you wish to cancel or reschedule your appointment, please notify us at least 1 hour in advance. Missed appointments or late arrivals may result in delays or forfeiture of the time slot. Tread is not responsible for delays caused by traffic, weather, or external events beyond our control. 8. Customer Conduct We ask all customers to treat our staff with respect and professionalism. Aggressive behavior, inappropriate language, or disruptive actions may result in refusal of service and permanent banning from Tread locations. 9. Intellectual Property All content, designs, and materials found on the Tread website — including our logo, service descriptions, and customer tools — are protected by copyright and trademark law. You may not copy, reuse, or redistribute our content without written permission. 10. Privacy and Data Security We collect only the personal information necessary to deliver our services efficiently — such as name, phone number, vehicle details, and appointment history. Your data is stored securely and never sold or shared with third parties for marketing purposes. By using our booking system, you consent to this data being used to confirm your appointments and improve service. 11. Changes to These Terms We may update or modify these Terms periodically. Continued use of the website or services after such changes means you accept the revised version. We recommend checking this page regularly for updates.